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The Onpoint Advantage

Onpoint Security & Investigations, LLC holds safety, security, and customer service to be keys to the success both to the company and its clients. The company has built The Onpoint Advantage as its standards and goals for maintaining excellence in its services to the clients.

    • Customer service skills
    • Communications skills
    • Education and Experience in the industry
    • Texas Level III Security Guard License (for armed officers)
    • Texas Level IV PPO License (for VIP Security Personnel)
    • All employees and staff will maintain a current Basic Life Support (First Aid, CPR, AED for adults and children) certificate
    • All employees and staff will receive CPI / de-escalation training
    • Driver Safety courses mandated for any employee operating a vehicle in the line of duty
    • Continued Education exceeding the state requirements
  • Technology and Efficiency
    • Real-time software for incident management, report writing, and time and attendance confirmation
    • Long-range two-way communications with GPS, dispatch, and assistance/supervisor requested built in.
    • Client portal with many features available.
  • Supervisors / Mobile Patrol Officers
    • MPO’s are also field supervisors with training and experience to lead and support and counsel guards and officers on site posts.
    • Our mobile patrol units are clean, well-marked vehicles easily identifiable as Onpoint Security & Investigations vehicles.